E-mail or Telegram
Use mobile phone to scan and download APP
How should credit card payment display risk control be resolved?
1. Do not enter the credit card payment interface back and forth, which will lead to risk control.
2. Close the payment interface, close the 922 website, and open it again 15 minutes later.
3. Make sure you are using a secure network. Credit cards will refuse to pay if the network is at risk.
What should do if Taxid is displayed as being used after the virtual currency self-service recharge?
When the Taxid exchange fails, please bring the screenshot of your successful payment, your account email and Taxid to contact our customer service. Customer service will solve it for you.
Can redeem different types of IP at the bottom of other package pages ？
Can't do that. If you purchase Enterprise Exclusive, redeem it under this page . If you buy long term IP, you will redeem it at long term package page.
Why my account didn't arrive immediately after using Virtual Currency-Self recharge?
After successful payment using Virtual Currency-Self recharge, "TXid", also called "Hash" or "transaction number" will appear on the receipt in your private wallet.
Fill your TXid into step3 to exchange
How to buy 922S5Proxy？
Open the purchase interface: https://www.922proxy.com/meal.html, select the appropriate package to purchase
How is the 922S5proxy billed?
All purchased proxies balance in your account are valid for lifetime, no expiry date!
Using 1 proxy costs 1 proxy balance and you can use from any country, or city without limit!
99% of our proxies are already checked and available so you don't waste any proxies balance!
How long does it take to receive the proxy balance or get my new account activated after the payment?
If you paid by other payment methods than Bitcoin, you should get it instantly after the payment was made. If you paid by Bitcoin, you need to wait until the transaction has 1 confirmation from the Bitcoin network, for how long it takes to get 1 confirmation it depends on the Bitcoin network and the Miner fee you paid.
Do you provide trial or payment refunds?
We do not provide trial, you can order the smallest package to test. We do not make the refunds for any paid services. Please be aware that all payments are final. If you think the proxies or the software are not working correctly, We are always here to help you solve your problems. Thank you.
Is the proxy IPv4 or IPv6?
We are a proxy for IPv4
Can enable the same IP address again after the proxy expires
If offline is not displayed, the IP address can be used repeatedly. In case the IP is missing, you can right-click the IP in Todaylist and select "Add to Favorites ProxyList".
Why does the same IP address be charged again
The ISP proxy can be used for up to 12 hours, so it will cost another token to turn it on again after the time expires.
How should API extraction be used?
A detailed tutorial is available in our Tutorial Center. Here is the link to the tutorial:
What are the similarities and differences between the three types of IP addresses ？
1. The duration of long-term IP addresses is longer.
2. Professional plan IP and long-term IP cannot be resold, enterprise plan IP can be resold.
3. There are more countries and regions with professional plans and enterprise plans.
Why Cannot 922 be enabled after the VPN using the global proxy?
If you use the global proxy of the v2ray protocol, it cannot be used because v2ray only provides browser web proxy access and does not support program proxy. We recommend that you use the following solution to solve the problem:
1. Replace real global proxy tools, such as OpenVPN
2. Use proxifier + v2ray for real global agent or local process agent, proxies "proxy922.exe" and "922S5Proxy.exe" these two programs
Does the 922s5 support UDP or TCP？
Currently, the 922S5 supports TCP.
Can install it on the Mac version? Why is installation failure displayed?
The Mac version of the computer can be used, but the download method is slightly different from the Windows system, here is the Mac system download method:
Can the IP of the 922s5 be used on mobile phones?
IP works on mobile phones, both Android and IOS. Here is the tutorial, so you can check it out:
Is the client of the 922s5 64-bit or 32-bit
The 922s5 client is currently 32-bit
Is the IP by the month? How long is it used ?
Your recharge balance in the account of the 922 S5 agent will never expire, and there is no requirement for how long it must be used up, so you can use it with peace of mind.If you do not withdraw ，the IP will be permanently saved in your account.
Professional Plan and Enterprise Exclusive Package: Up to 12 hours per IP at a time.
Long-term residential package: According to the time of your purchase. There are 10 days, 30 days, 60 days, 90 days.
Where should Customers check and use after purchasing a long-term IP?
Download the latest version of the client on the homepage of the official website
After logging in to the client, select "Long-term Proxy" on the top layer
I put the long-term IP tutorial here, you can click the link to view : https://www.922proxy.com/help/user_guide/41.html
How to use the IP of the Enterprise Exclusive?
Purchasing the Enterprise Exclusive means that you become a reseller of 922s5.
Then, you can not only use it by yourself, but also resell it to others to earn the difference.
However, the use of the Enterprise package is different from others.
For detailed steps, please click this link to view
Where to check the IPs of Enterprise Exclusive
Log in to your account on the official website.
Open the personal center.
Click on the Dashboard of the Enterprise Exclusive.
What are residential proxies used for?
You can theoretically use residential proxies for anything a regular proxy is capable of. The undetectable nature of residential proxies makes them ideal for media streaming, online shopping, and data scraping on sites that block normal proxy usage.
Is there any way that the target website can trace the origin to us?
No, we secure the traffic at the IP level. Traffic to websites originates at residential IP addresses that are not associated with your company or your location. All traffic is also encrypted. You are responsible to secure every other part of your system.
When I change a new proxy why my browser or soft is auto closed?
In "Settings" tab, Unselect "Auto close program when change proxy".
Why your soft is detected by Antivirus? Is it safe?
Yes, 101% safe. Its just false positive detection from the Antivirus because the soft has features like changing the UserAgent, Screen Resolution and Referer. We tried to submit to them for whitelisting, but it takes time. Just close the Antivirus or adding our soft into its whitelist manualy.
Why I cant login to your software? Why the proxy is very slow?
All our servers are located in the US, What happend to you its possiblely because your network is unstable or your network has connection issue to the US, You can use a VPN which is fast & stable to the USA first before using 922 S5 and our proxy.
Can I only buy proxies from a specific country?
Using 1 proxy costs 1 proxy balance and you can use 1 proxy from any country, state or city without limit!